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Connect to Campus Resources

VPN Required!

Step 1: Install Ivanti Secure Access

Install on MacOS
(Ivanti) macOS
(Pulse Secure) macOS

What to Do After Initial Setup

1. Open Ivanti Secure Access Client

(Win11 demonstration)

2. Clickthe plus icon to add a connection
3. Enter Server URL https://sslvpn.nccu.edu.tw and click "Add"

Step 2: Connect to VPN

Open Ivanti Secure Access and click Connect.。

Enter your iNCCU username and password and click Connect.

About

Ragulations

NCCU Campus Network Usage Regulations

Usage Location

Used in off-campus network environments.

Eligibility

Current faculty, staff, and students of the university.

Introduction

A Virtual Private Network (VPN) is a private and secure network established over the public Internet using tunneling and encryption methods. The encryption technologies used are mainly of two types: one is the standard IPSec (IP Security) method, which combines encryption, authentication, key management, and digital certification to provide a high level of protection. The other is SSL VPN, which uses a browser or SSL VPN program to establish an SSL connection with the VPN gateway, encrypting data so users can access some protected information through this SSL channel. When users establish an SSL connection to NCCU's SSL VPN server from anywhere on the Internet using the SSL VPN program, they obtain the university's IP and can use campus network services as if they were on campus

User Manuals

Windows
Mac
Other Platforms

FAQ

Smart Customer Service(24/7)

This is because the sslvpn service is restricted to off-campus networks. If you are using the campus network (including campus wireless network), you will be prohibited from connecting to the sslvpn service. Please use a non-campus network to connect.
Please remove the previously installed Pulse Secure program and reinstall it.
When the following dialog box appears, pause and go to Security & Privacy settings to allow Pulse Secure installation.

Click Allow.

Return to the installation screen and complete the installation.

This may be due to macOS increasing security levels, refusing third-party programs to establish connections. Please follow these steps to allow Pulse Secure to execute:
  1. Choose Apple menu > System settings.
  2. Click Privacy & Security in the sidebar.
  3. On the "General" page, find Pulse Secure under the "Allow apps to access" option and click allow access.
Possible causes and solutions include:
  1. Previously installed different versions of Pulse Secure, please ensure all versions are removed before reinstalling the latest version.
  2. Antivirus software or firewall software blocking the connection, please disable such software temporarily and try connecting again.
This is because your account has been reported for a cybersecurity incident, and the account has been temporarily suspended. Please call campus extension 67181 during business hours.
This may be due to macOS increasing security levels, refusing third-party programs to establish connections. Please follow these steps to allow Pulse Secure to execute:
  1. When the dialog box appears, pause and open "System Preferences."
  2. Click "Security & Privacy" -> Click "Allow," then return to the previous installation screen to continue installation and complete it.
This is due to incorrect username or password authentication. Make sure that:
  1. The account is still valid for current faculty and students.
  2. You've entered the username without "@nccu.edu.tw."
  3. There isn't a typo in your username or password.
If you're still getting the error message, follow the steps to recover your account.https://cc.nccu.edu.tw/p/426-1001-61.php?Lang=zh-tw#collapseOne
If the following error screen appears during Pulse Secure installation:

This is because Pulse Secure 9.1R8 is being installed on an older Windows 7 or 8 system. Please install Windows update KB2999226 before installing Pulse Secure. For details, see:https://support.microsoft.com/en-in/help/2999226/update-for-universal-c-runtime-in-windows

For security reasons, it is strongly recommended not to use versions of Windows before Windows 10.

This is due to a cybersecurity issue with the account. Please contact the Network Group at extension 67343 during business hours.
More FAQ

Smart Customer Service(24/7)

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